Shipping Policy
Effective date: November 4, 2026
Where we deliver
We offer free standard shipping to the 48 contiguous United States and the District of Columbia. We do not currently deliver to Alaska, Hawaii, US territories, military APO/FPO/DPO addresses or destinations outside the United States.
Eligible destinations
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.
Production and handling
Our products are printed on demand. Production is completed within 5 business days after payment is confirmed and the order's required design and shipping information are complete. An unpaid order does not enter production. If information is missing, we will contact you before processing can continue.
Transit time
After dispatch, estimated delivery takes 7–14 business days. Production time is additional to transit time; please allow up to 19 business days in total for standard processing and delivery after a complete paid order. Business days are Monday through Friday, excluding US public holidays. Delivery times are estimates, not a guaranteed arrival date. Severe weather, carrier disruption and other unexpected events can cause delays; contact us if your parcel is overdue.
Shipping charges and taxes
Standard shipping to eligible destinations is $0, with no minimum order amount. Applicable sales tax is shown separately in the final total before you authorize payment. We do not charge an undisclosed shipping fee after payment. Review your order details and final total before paying.
Tracking and delivery information
When the order ships, the order page will show the carrier and tracking number once available. Carrier tracking may take time to show its first scan. Provide a complete and accurate delivery address and contact us promptly if it needs correction. Our California contact address and return warehouse do not by themselves identify the dispatch location of every order.
Lost, damaged or returned parcels
If your parcel is delayed, lost, damaged or returned by the carrier, email [email protected] with your order number and tracking information. Shipping loss or carrier returns should be reported within 30 calendar days after the estimated delivery date. Verified issues are handled under our Returns & Refunds Policy, including refunds or replacements and merchant-paid return shipping where required.
Contact
JENNY — [email protected] — +1 (702) 908-3532
4720 Felspar St, Jurupa Valley, CA 92509, United States.
Please use the authorized return warehouse and instructions provided by support for returns, not this contact address.